FAQ & Site Info

About

LeLe Floral Company

LeLe Floral is here to bring your wedding, quinceaneras/birthday, and anniversary...etc party to life with our exquisite party flowers. You can find simple bridal bouquets, corsages, and boutonnieres, to more complex floral arrangements. There are also examples of floral arrangements for attendant's bouquets, centerpieces, flowers for your ceremony and cake decorations. We not only dealing with freshness flowers, we also use high silk quality and natural touch flowers that can last forever and with burning season in the summer time you do not have to worry about an outside ceremony. Our goal at LeLe Floral is to make sure our customers are 100% satisfied with their purchase. If you are unhappy with your purchase for any reason you may return it it for a full refund. (Please know this is only to items or purchase order it is not for parties arrangements.)

Were Affiliate

LeLe Floral is an active member of the Teleflora & FTD networks, connected with over 33,000 florists in the United States and Canada. Our International Category extends global service to over 100 countries worldwide. With a history of over 65 years experience with wire orders in the floral industry, we have the qualifications to assure your total satisfaction.
Fresh Flowers - 100% Guaranteed
We guarantee that your flower arrangement will be fresh and of the highest quality. If you, or the person receiving your gift, are not completely satisfied with your purchase, please contact us by E-mail or at (916) 837-2583, and one of our customer service representatives will work to ensure your satisfaction. Please note: We are not responsalbe for any item you purchusing on our affiliate company, please contact with them direcly by using the contact information page on the website that you purchused the product from.

Returns

You may return any purchase within 30 days for a full refund. Contact us at customerservice@lelefloral.com for a RMA number (Return Merchandise Authorization Number). Please package your item back into it's original packaging with a note stating your Name, Address and RMA number. You will receive a refund when we receive the returned merchandise. Customer is responsible for return shipping fees.

Shipping

We do not ship outside of the U.S. for retail un less you are a retailer and like to order under wholesale from us. As some arrangements are custom made upon receipt of your order shipping is generally within 1 to 2 weeks. If there is a delay with the shipping of your order we will contact you.

Privacy Policy

At LeLe Floral we respect our customers privacy. We do not sell or furnish our customers information to any outside companies or organizations.